Distinctive title : LALUNA LADIES FASHION
Headquarters: El. Venizelou 96, Ampelokipi
VAT NUMBER :
PHONE: 2310 734200
G.E.M.H. NO .: 041373806000
MANAGEMENT MANAGER: Sofia Fysekidou
For the purposes of this, the following definitions apply:
- "Commercial communications" - all forms of communication that aim to promote, directly or indirectly, goods, services or the image of our Company to our customers.
- "Website" - the website that is accessible through the domain name https://lalunafashion.gr/
- "User" - the customers of our company who are connected to the website https://lalunafashion.gr/
The company LALUNA LADIES FASHION makes every effort to ensure that the content of this website is accurate and up to date. However, the company does not provide any warranty (express, implied or otherwise) regarding the reliability, accuracy or completeness of the information contained on this website.
The company LALUNA LADIES FASHION reserves the right to remove, at its discretion and without prior notice, information from this website.
You acknowledge and agree that all copyrights, trademarks or other proprietary information contained in the content of this website, the software and all HTML codes or otherwise, are at any time reserved for the exclusive use of LALUNA LADIES FASHION and are subject to the protection of international copyright law.
Users may not alter, copy, distribute, transfer, display, redistribute, reproduce, publish, make available to the public, license, commercialize, create derivative works, transfer, or sell any content posted, permanently or occasionally, on this website without the prior written permission of the LALUNA LADIES FASHION
With the exception of any statement to the contrary, this website and its content are protected by copyright, databases and other copyrights, all of which are the property of LALUNA LADIES FASHION . Copying the above information and transferring it to another server or site for the purpose of publishing, reproducing or distributing it is expressly prohibited.
All trademarks posted on the website are its property LALUNA LADIES FASHION and has secured their license to use this website.
Prohibition of commercial use of the content of the website
You may use the content posted on this website only in the manner expressly authorized by the LALUNA LADIES FASHION .
The purpose of this website is to provide information related to its services and activities LALUNA LADIES FASHION
Users are not permitted to use this website, or any content posted on it, permanently or occasionally, for the purpose of promoting any commercial purpose, including (indicatively) advertising, promoting or creating actions on another website.
THE LALUNA LADIES FASHION may, at any time, include hyperlinks to the content of this website which lead to other websites which are not owned or controlled by LALUNA LADIES FASHION
These terms are governed by Greek Law. By accepting these terms, you are subject to the jurisdiction of the Greek courts.
Change return policy
If you are not satisfied with your purchase, returns are allowed within 14 days of receipt.
All products must be returned unused in their original condition with all tabs barcode accompanying them. The product packaging should not
in case of return it is necessary to include in the package the proof of purchase of the product.
Those products that do not follow the above conditions will not be accepted and the laluna ladies fashion has the right to send the product back to the customer, at his expense the return cost.
How can I return a product? What procedure should I follow?
How to send a return
To return the product to the store lalunafashion.gr you contact the store Acs courier of your area and you send the parcel to our address: El. Venizelou 96
Ampelokipoi Thessaloniki PC 56121
The charge for the change is 5.00€.
In case of change, for the resending of the new product, there is a charge of 5.00€. In case of refund, a set-off of € 5.00 is made and the remaining amount is refunded.
In case of wrong order or defective product
Contact us and the return will be free of charge from us
If I receive a defective product?
If I receive the wrong product?
All orders leaving our store are thoroughly checked, however in case you have received defective or the wrong product upon receipt or the packaging is damaged (eg if it is torn, wet, etc.), keep them as evidence and contact with us directly on the phone 2310734200 in customer service during store hours. THE courier we cooperate will receive the product at our own expense.
How is the refund made??
The return process starts as soon as we receive the product, and if the product meets the return conditions (it is not damaged, opened, etc.).
Refunds are based on how you paid:
1. If you have used a credit card, the amount is credited to your card,
2. If you have paid in cash or cash on delivery, the amount is credited to the bank account IBAN that you have stated.
In any case, the process is done within ten (10) working days from the receipt of the product.
To return the order you do not want, the shipment is made through courier that we cooperate with a charge of € 5.00 for each order